Channel Navigator Privacy Policy

At Fossa, LLC (“Fossa”) we are committed to ensuring our customers understand our privacy practices. We encourage you to read and understand this policy. Fossa reserves the right to amend this statement at any time. We encourage our users and visitors to review this Privacy Policy regularly for any such changes. Your continued use of this website after we have posted changes to the Privacy Policy constitutes your agreement to the amended terms of this Privacy Policy.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience

(Your information helps us to better respond to your individual needs.)

 To improve our website

 (We continually strive to improve our website offerings based on the information and feedback we receive from you.)

 To improve customer service

 (Your information helps us to respond more effectively to your customer service requests and support needs.)

 To process transactions

 (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)

 To send periodic emails

 (The email address you provide may be used to send you information as well as to respond to inquiries and other requests.)

 To update account and contact information in the database

 (The name, account, title, phone, mail and email addresses may be used to update the customer-accessible account and contact information in the database when relevant.)

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database to be accessed only by those authorized with special access rights, and who are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfer to your computer’s hard drive through your Web browser (if you allow), which enable the sites’ or service providers’ systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, some of our services may not function properly if you turn your cookies off.. However, you still can  place orders over the telephone.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses. We do use names, titles, phone numbers, mail and email addresses to update our contacts in the customer-accessed database when relevant.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone younger than 13 years of age. Our website, products and services all are directed to people who are at least 13 years old or older.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers and limitations of liability governing the use of our website at

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Fossa, LLC
2848 W. Leland Ave.
Chicago, IL 60625
United States
This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: 312-715-8062